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	<title>InTelligence Blog</title>
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	<link>http://blogs.absolute.com</link>
	<description>Absolute Software Blog: Master</description>
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		<title>Going Beyond the Kill Switch to Reduce Mobile Theft</title>
		<link>http://blogs.absolute.com/blog/going-beyond-the-kill-switch-to-reduce-mobile-theft/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=going-beyond-the-kill-switch-to-reduce-mobile-theft</link>
		<comments>http://blogs.absolute.com/blog/going-beyond-the-kill-switch-to-reduce-mobile-theft/#comments</comments>
		<pubDate>Thu, 13 Jun 2013 21:56:33 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[Computrace]]></category>
		<category><![CDATA[Mobile Security]]></category>
		<category><![CDATA[Mobile Theft Management]]></category>
		<category><![CDATA[Mobility]]></category>
		<category><![CDATA[kill switch]]></category>
		<category><![CDATA[lojack for mobile devices]]></category>
		<category><![CDATA[Mobile Theft]]></category>
		<category><![CDATA[mobile theft prevention]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[smartphone security]]></category>
		<category><![CDATA[smartphones]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13332</guid>
		<description><![CDATA[New York State Attorney General Eric Schneiderman and San Francisco District Attorney George Gascón held a Smartphone Summit today in New York City and Absolute has been in discussions with both Offices on how the industry can better deter mobile theft. This morning, the Secure Our Smartphones (S.O.S.) Initiative was launched to encourage the mobile industry as a whole to do more to protect consumers from the violent crimes associated with mobile theft. The S.O.S. initiative outlines a series of steps that would deter mobile theft including: Analyzing patterns, causes and trends behind the growing and increasingly violent problem of device theft Investigating the capability of manufacturers to develop technology that would deter theft, including a &#8220;kill switch&#8221; that would enable stolen devices to be permanently disabled Understanding how the economics of device theft have affected decision-making by the smartphone industry Working with device manufacturers to make a &#8220;kill switch,&#8221; or equally effective deterrent technology As appropriate and necessary, investigating impropriety on the part of manufacturers, raising public and shareholder awareness about industry practices in this area, and using all available tools to press for safety-oriented innovation and responsible corporate citizenship The S.O.S. Initiative calls for all companies to develop and install kill switch technologies within one year. We applaud this initiative for attempting to stem the alarming increase in violent crime associated with mobile theft. While the statement acknowledges the work by Samsung (in partnership with Absolute Software &#8211; both enterprise and consumer protection) and Apple, there is still work to be done to truly deter mobile theft. While technology such as a kill switch will help render a device unusable, the value of this capability is limited and potentially harmful to the device owner. When it comes to mobile theft deterrence, law enforcement professionals need leads, tips and evidence in order to both track and legally recover stolen devices &#8211; a kill switch doesn&#8217;t provide any of this. As we&#8217;ve noted in the past, GPS data is often not enough for a search warrant. Additionally, as we outlined in our Cyber Vigilante Justice whitepaper, the use of tracking services by consumers without law enforcement support leads to dangerous situations. Absolute Software Provides the Kill Switch and More True mobile theft deterrence includes a comprehensive approach to the problem, from the technical kill switch to education, prevention, arrests, persecution and device recovery. It&#8217;s exciting to see the mobile industry tackle the problem of mobile theft. Our partnership with Samsung provides customers with a safe response to device theft, including the potential to recover the device, while also giving law enforcement the means to identify and prosecute criminals. The combination of Absolute&#8217;s persistence technology and Theft Investigations team supports post-theft investigation to truly protect the public and assist law enforcement in reducing crime. Absolute Software is the only company to offer persistence, a patented technology embedded into the firmware of computer, tablet and smartphone devices by the manufacturer. Once activated by the customer, it provides a trusted connection to the device even if it is wiped or factory reset. This allows only the legitimate owner a persistent connection to their device to be able to both recover their private property and maintain their data privacy. At Absolute Software, we are actively speaking with the stakeholders behind the S.O.S. initiative as well as working with law enforcement partners and smartphone manufactures to mitigate the risks of mobile theft even further.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/going-beyond-the-kill-switch-to-reduce-mobile-theft/feed/</wfw:commentRss>
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		<item>
		<title>Absolute Software Commends the Smartphone Summit</title>
		<link>http://blogs.absolute.com/blog/absolute-software-commends-the-smartphone-summit/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=absolute-software-commends-the-smartphone-summit</link>
		<comments>http://blogs.absolute.com/blog/absolute-software-commends-the-smartphone-summit/#comments</comments>
		<pubDate>Thu, 13 Jun 2013 16:04:06 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[In the News]]></category>
		<category><![CDATA[Mobile Device Management]]></category>
		<category><![CDATA[Mobile Theft Management]]></category>
		<category><![CDATA[Mobility]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[Mobile Theft]]></category>
		<category><![CDATA[mobile theft prevention]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[smartphone security]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13324</guid>
		<description><![CDATA[New York State Attorney General Eric Schneiderman and San Francisco District Attorney George Gascón are convening a Smartphone Summit to address the epidemic of &#8220;Apple picking&#8221; and other mobile theft crimes that are spiking street crime figures across the country. In New York City alone, more than 16,000 mobile devices were stolen in 2012 and 40% of the robberies in the city are attributed to mobile phones. Absolute Software would like to commend the proactive work of the New York State Attorney General’s Office and the San Francisco District Attorney&#8217;s Office in putting together the Smartphone Summit today in New York. &#8220;The public needs to be protected and a proactive response is required to deter these thefts and the risk to public safety they represent. Unfortunately a growing number of these theft incidents involve violence as the victim may be held up at gun or knife point or physically assaulted. The solution already exists and Absolute is actively speaking with the AG and DA’s offices and working with law enforcement and partners such as Samsung to mitigate the risk associated with mobile device theft and the associated crimes. With Absolute’s unique stolen smartphone recovery service, those responsible for theft can be identified and held accountable – and there is no better deterrence than that.&#8221; &#8211; John Livingston, CEO of Absolute Software The summit, announced last week, will be attended by representatives from smartphone makers Apple, Google, Samsung, and Microsoft. As recently announced, Absolute Software has partnered with Samsung to address mobile theft with its upcoming GALAXY S4 smartphone that includes Absolute Software persistence technology to lock down and recover stolen devices, even if the device is wiped clean. This new partnership offers protection to enterprise users as well as consumers. Absolute Software is the only company to offer persistence, a patented technology embedded into the firmware of computer, tablet and smartphone devices by the manufacturer. Once activated by the customer, it provides a trusted connection to the device even if it is wiped or factory reset. This allows only the legitimate owner a persistent connection to their device to be able to both recover their private property and maintain their data privacy.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/absolute-software-commends-the-smartphone-summit/feed/</wfw:commentRss>
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		<item>
		<title>TechLaw10 Discusses Mobile Devices &amp; Privacy</title>
		<link>http://blogs.absolute.com/blog/techlaw10-discusses-mobile-devices-privacy/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=techlaw10-discusses-mobile-devices-privacy</link>
		<comments>http://blogs.absolute.com/blog/techlaw10-discusses-mobile-devices-privacy/#comments</comments>
		<pubDate>Wed, 12 Jun 2013 18:22:58 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[Mobility]]></category>
		<category><![CDATA[Privacy & Security Laws]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[law]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[privacy]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13295</guid>
		<description><![CDATA[The TechLaw10 Podcast is a 10-minute audio podcast on technology law issues hosted by Duane Morris partners Jonathan Armstrong and Eric Sinrod. Each of the dozens of podcasts features a discussion of how technology intersects with the law in topics such as cybercrime, social media ethics, mobile concerns and more. In 72nd episode of the podcast series, &#8220;Privacy for Mobile Devices?,&#8221; some interesting privacy issues are being discussed. Using an example where a person is given a push notification when in proximity to a cafe, the podcast discusses the possible privacy and legal implications involved. When it comes to privacy, there are many laws that need to be considered from cookie regulations currently being considered, data protection laws on identified and identifiable data, and the provisions in the EU regulations. Although the discussion considers laws within the UK, the discussion brings up an interesting point on how the use of personal devices for work, BYOD, is impacting data protection laws, which were previously device-specific laws. With devices being used for both personal and corporate data, the laws will need to evolve. Check out the full series of podcasts on their website or subscribe on iTunes.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/techlaw10-discusses-mobile-devices-privacy/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<title>Device Theft: The Limitations of iOS 7&#8242;s Activation Lock</title>
		<link>http://blogs.absolute.com/blog/device-theft-the-limitations-of-ios-7s-activation-lock/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=device-theft-the-limitations-of-ios-7s-activation-lock</link>
		<comments>http://blogs.absolute.com/blog/device-theft-the-limitations-of-ios-7s-activation-lock/#comments</comments>
		<pubDate>Wed, 12 Jun 2013 16:56:39 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[Absolute Software]]></category>
		<category><![CDATA[Mobile Theft Management]]></category>
		<category><![CDATA[Mobility]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[apple picking]]></category>
		<category><![CDATA[device theft]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iOS 7]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[persistence]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[smartphones]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13307</guid>
		<description><![CDATA[Apple recently announced the Fall release of iOS 7, an major upgrade to iOS that includes a redesigned UI, new features such as AirDrop for iOS and multitasking support, and additional security features. The major security updates to iOS 7 include the iCloud Keychain / Password Generator to store account information and create / remember stronger passwords and the new Activation Lock feature. The Activation Lock feature in Apple iOS 7 makes it harder for unauthorized users (like thieves or people who purchase stolen phones) to use your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it. Which means your iPhone is still your iPhone. No matter where it is. Apple&#8217;s Activation Lock: Limitations &#38; Issues The Activation Lock feature in Apple iOS 7 is interesting and we commend Apple for taking steps to combat mobile theft. However, although there is some secondary satisfaction in deactivating a device so that an unauthorized user is unable to use it, the value of this capability is limited and even potentially harmful to the device owner. At Absolute Software, we&#8217;ve spent 20 years investigating these types of crimes and recovering stolen devices. We do not recommend that the device owner take any action during or post-theft, especially attempting to make contact with the unauthorized user in an effort to recover the device. Self-recovery can be dangerous and even fatal as detailed in our Cyber Vigilante Justice whitepaper. The best case scenario is for the user to surrender their device without resistance and then rely on trained professionals to work with law enforcement to recover the device and pursue any criminal charges that may result. Many people assume that they can use the information in Find my iPhone to recover their own devices &#8211; an assumption that is both dangerous and erroneous. Even police have trouble recovering iPhones using GPS data alone. The Safer Response to Device Theft: Absolute Software In situations where the device owner is assaulted and injured in the commission of the crime, it’s important that law enforcement have the means to investigate and potentially catch the perpetrator. Absolute persistence technology remains with a device regardless if the unauthorized user wipes it clean to factory settings. This connection allows Absolute to deploy a forensic toolkit that is used to collect evidence which is then provided to law enforcement in support of their investigation. None of this work would be possible if the device was deactivated. It’s exciting to see technology innovators tackle this problem. Samsung is an early adopter and has already embedded Absolute persistence technology in their Galaxy S4 smartphones. This provides Samsung customers with a safe response to device theft (including the potential to recover the device), while also providing law enforcement with the means to identify and capture criminals. This is a meaningful result that will protect the public and assist law enforcement in reducing crime. Learn more about our partnership with Samsung here.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/device-theft-the-limitations-of-ios-7s-activation-lock/feed/</wfw:commentRss>
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		<item>
		<title>Meet Absolute at the Gartner Security Summit</title>
		<link>http://blogs.absolute.com/blog/meet-absolute-at-the-gartner-security-summit/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=meet-absolute-at-the-gartner-security-summit</link>
		<comments>http://blogs.absolute.com/blog/meet-absolute-at-the-gartner-security-summit/#comments</comments>
		<pubDate>Mon, 10 Jun 2013 17:38:58 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[Absolute Software]]></category>
		<category><![CDATA[In the News]]></category>
		<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[events]]></category>
		<category><![CDATA[Gartner Security Summit]]></category>
		<category><![CDATA[GRC]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13312</guid>
		<description><![CDATA[Absolute Software is currently at the Gartner Security &#38; Risk Management Summit 2013 as both presenter and exhibitor. Tim Williams, Director of Product Management at Absolute Software, spoke on the first day of the Summit about how IT and business can avoid failing each other. The session shared real-world examples of how business stakeholders can work together to ensure IT investments are appropriate and potential service failures are handled in a way that will not impact productivity and profitability. Absolute Software is also onsite to showcase our product portfolio &#8211; Absolute Computrace, Absolute Manage, Absolute Service and Absolute Secure Drive. A highlight of our portfolio is our patented Absolute persistence technology that is built into tens of millions of devices around the world and provides customers with a trusted lifeline to each device in their deployment, regardless of user or location. The ability to maintain a persistent connection with each endpoint allows customers to remotely manage and secure each device and the data it contains, supporting governance, risk management, and compliance initiatives relative to the endpoint. To learn more from us about how IT and Business can avoid failing each other or to learn about our product portfolio, come visit us at the Gartner Security &#38; Risk Management Summit: Absolute Software &#8211; Booth #90 June 10-13, 2013  If you aren’t at the conference, we welcome you to join in our #GartnerSEC discussions online @Absolutecorp or on Facebook.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/meet-absolute-at-the-gartner-security-summit/feed/</wfw:commentRss>
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		</item>
		<item>
		<title>8 Steps to Catch Up with BYOD</title>
		<link>http://blogs.absolute.com/blog/8-steps-to-catch-up-with-byod/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=8-steps-to-catch-up-with-byod</link>
		<comments>http://blogs.absolute.com/blog/8-steps-to-catch-up-with-byod/#comments</comments>
		<pubDate>Mon, 10 Jun 2013 17:35:27 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[BYOD]]></category>
		<category><![CDATA[COPE]]></category>
		<category><![CDATA[Mobility]]></category>
		<category><![CDATA[byod]]></category>
		<category><![CDATA[byod policy]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13298</guid>
		<description><![CDATA[We&#8217;ve seen many studies showing the current adoption rates of BYOD and the expected growth in this sector, while other companies will begin mixing CoPE options into their policies as well. Given the liability and management issues of pure-BYOD, many companies are finding that CoPE (corporately-owned-personally-enabled) is more manageable and desirable from a corporate perspective. Whether you choose to adopt a CoPE strategy or not, the reality is that your organization will probably have a mix of both BYOD, CoPE and possible also strictly corporate-owned. The vast majority of companies already offer employees the ability to use personal mobile devices for work, though only a fraction of those have set up a proper policy for such use. InformationWeek recently published their own best practices guide to help companies catch up to BYOD. The 10-step program looks at topics such as: responsibility for the mobile security policy understanding your mobility challenges, setting up a plan and a policy to address them understanding user needs setting limits for BYOD options mobile security, from passwords to theft the importance of MDM systems communication and training how to &#8216;sell&#8217; a BYOD program internally Many great discussion points leading to further reading on many topics are available in this guide. At Absolute Software, we think you should shape your BYOD policy around your data, not around your device or even around the type of mobile program you employ. For more on creating an efficient BYOD policy, read our guide on How to Implement a BYOD Policy in 3 Simple Steps.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/8-steps-to-catch-up-with-byod/feed/</wfw:commentRss>
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		<item>
		<title>2013 Data Breach Investigations Report</title>
		<link>http://blogs.absolute.com/blog/2013-data-breach-investigations-report/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=2013-data-breach-investigations-report</link>
		<comments>http://blogs.absolute.com/blog/2013-data-breach-investigations-report/#comments</comments>
		<pubDate>Wed, 05 Jun 2013 20:01:02 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Corporate Theft]]></category>
		<category><![CDATA[Data Breach]]></category>
		<category><![CDATA[Data Breaches]]></category>
		<category><![CDATA[Endpoint Management]]></category>
		<category><![CDATA[breach report]]></category>
		<category><![CDATA[breach statistics]]></category>
		<category><![CDATA[data breach risks]]></category>
		<category><![CDATA[enterprise security]]></category>
		<category><![CDATA[GRC]]></category>
		<category><![CDATA[insider threat]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13219</guid>
		<description><![CDATA[The 2013 Data Breach Investigations Report was recently released by Verizon. Following up with our discussion of the previous year&#8217;s report, the report attempts to provide insight into the nature of data breaches to help with organizational planning. The 2013 report looks at 621 confirmed data breaches affecting more than 44 million compromised records. The report explores more than 47,000 security incidents experienced from 19 organizations spanning across 27 countries. As with previous reports, the established threats continue to plague organizations, so shouldn&#8217;t be ignored. The report shows that assets are the most at risk (laptops, desktops and servers) not applications, so IT security focus shouldn&#8217;t entirely shift focus to new risk vectors. Highlights from the report: 69% of breaches were spotted by an external party 76% of network intrusions exploited weak or stolen credentials 75% of attacks are opportunistic (read the report for a good breakdown of activists vs criminals vs spies) Social engineering attacks are up and more targeted to specific individuals, often using phone calls and social networking to bypass email filters 55% of attacks are from profit-driven criminal groups Laptops represent 22% of the most vulnerable assets in an organization Internal data breaches are most often caused by customer service (46%), end-user (17%) or administrators (16%) Data breaches took longer to discover in 2013: 66% took months or years, a figure up from 56% in 2012 In 85% of data breach incidents, organizations could not determine the full extent of the breach There are many data breaches that are avoidable. Many are the result of unintentional human error, as Verizon notes: &#8220;It’s not just elaborate actions that have serious implications. While most breaches are deliberate, many involve an unintentional element. Taking information home, copying data onto a USB drive, attaching the wrong file to an email or sending it to the wrong person, or leaving a laptop in a cab can all lead to a data breach.&#8221; Though there are more attacks by outsiders, what happens as the result of insiders can be just as damaging. Insiders may not be maliciously causing harm, but careless actions can have huge consequences. Data breach prevention should not only focus on the unknown, but on the education of employees, on user access controls and GRC of the endpoint. Read additional recommendations in the full report here.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/2013-data-breach-investigations-report/feed/</wfw:commentRss>
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		<item>
		<title>What is Mobile IT Service Management? New Video</title>
		<link>http://blogs.absolute.com/blog/what-is-mobile-it-service-management-new-video/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=what-is-mobile-it-service-management-new-video</link>
		<comments>http://blogs.absolute.com/blog/what-is-mobile-it-service-management-new-video/#comments</comments>
		<pubDate>Wed, 05 Jun 2013 02:02:47 +0000</pubDate>
		<dc:creator>arieanna</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[ask absolute]]></category>
		<category><![CDATA[IT Service]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://blogs.absolute.com/?p=13282</guid>
		<description><![CDATA[In today&#8217;s connected world, employees work on the go and from remote locations. With this increase in mobility, customers have come to expect a prompt response regardless if the technician is on the road or in the office; IT can no longer be tied to desktop computers. This is where Mobile IT Service Management (or ITSM) can help. Absolute Service, an ITSM solution from Absolute Software, aligns IT services with the needs of the business. With Absolute Service, organizations can leverage native applications for iOS, Android and other mobile devices. Technicians can respond to tasks from their mobile devices, view request types, Service Level Agreement stats, and even view the location of the request to ensure prompt service. Unlike other ITSM tools that are limited to a web interface, Absolute Service provides a rich user experience through natively developed mobile applications, available free in the App Store or Google Play. Customers can use existing asset management solutions such as Absolute Manage to easily deploy these apps to each user&#8217;s mobile devices. Learn more about Absolute Service here or view our product demo directly. Our previous Ask Absolute instalments answered the questions, What is Persistence?, What is IT GRC?, What is EMM? and What is Remote Data Delete? Stay tuned for more videos in the series. Have a question? Ask Asbolute.]]></description>
		<wfw:commentRss>http://blogs.absolute.com/blog/what-is-mobile-it-service-management-new-video/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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