10 days after theft, Absolute had identified the user and location of a stolen laptop and facilitated its recovery. A little detective work uncovered that the laptop’s current user was no thief at all– he had innocently purchased the machine days prior from a local computer shop. To ensure that he was refunded for this shady transaction, police escorted the man to the store’s customer service department.

With a little encouragement from a friendly officer, the store offered the man a full refund.  They even sold him another second-hand machine, for what they assured him was a ‘great price’. Unfortunately, a quick check of the laptop’s serial number revealed that it was hardly worth the discount – it too was a stolen item.  As were several other items on store shelves. The computer shop in now out  thousands of dollars, and has more than a few questions to answer…

Indictments and criminal complaints are unproven accusations and the accused in all cases are presumed innocent until proven guilty.